HandyBayani App Help and Support

Welcome to HandyBayani Support!

We are here to help you make the most out of your HandyBayani experience. If you have any questions, concerns, or need assistance, please refer to the information below or contact us directly.

Frequently Asked Questions (FAQs)

1. How do I create an account?

To create an account:

1. Download the HandyBayani App from the App Store or Google Play.

2. Open the App and click on "Sign Up."

3. Enter the required information (name, email, password) and click "Create Account."

4. Verify your email address by clicking on the link sent to your email.

2. How do I reset my password?

If you forgot your password:

1. Open the HandyBayani App.

2. Click on "Forgot Password" on the login screen.

3. Enter your registered email address.

4. Follow the instructions sent to your email to reset your password.

3. How do I book a service?

To book a service:

1. Log in to your HandyBayani account.

2. Select the service category you need.

3. Choose a specific service and click "Book Now."

4. Enter the required details and confirm your booking.

4. How do I track my service request?

To track your service request:

1. Log in to your HandyBayani account.

2. Go to "My Bookings" on the menu.

3. Select the current booking to view its status and details.

5. How do I cancel a service booking?

To cancel a service booking:

1. Log in to your HandyBayani account.

2. Go to "My Bookings."

3. Select the booking you wish to cancel.

4. Provide your reason for cancellation.

5. Click "Cancel Booking" and confirm.

6. How do I request a refund?

To request a refund:

1. Contact our support team at wecare@handybayani.com within 14 days of the service date or product delivery date.

2. Provide your order number, details of the service or product, and the reason for your refund request.

3. Attach any relevant documentation, such as receipts or photos.

Contact Support

If you cannot find the answer to your question in the FAQs, please reach out to our customer support team. We are here to assist you.

Email Support

For any questions, concerns, or issues, please email us at:  

wecare@handybayani.com

Our support team will respond to your inquiry as soon as possible.

Operating Hours

Our customer support team is available during the following hours:  

- Monday to Friday: 9:00 AM - 6:00 PM (local time)

- Saturday: 10:00 AM - 4:00 PM (local time)

- Sunday and Public Holidays: Closed

Feedback

We value your feedback and suggestions. If you have any ideas on how we can improve our services, please let us know. Your input helps us provide the best possible experience for all our users.

Thank you for choosing HandyBayani!